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Do you have questions or suggestions? Here’s how you can get in touch with us.

We welcome feedback on our service – both compliments and complaints. If you wish to submit a complaint, we have a Complaint Policy in place. Please see the Complaint Policy page for how to submit a complaint.

For medical advice

Call us toll-free at 800-4959 or at 02-419 4959

For general inquiries

Contact us at 02-419 4849 or via email

Our postal address

PO Box 147722, Abu Dhabi, UAE

For press inquiries

Looking to do a story on the changing healthcare landscape – and how Abu Dhabi Telemedicine Centre and its partners are using technology to improve access to healthcare from the telemedicine center in Abu Dhabi? We’re happy to speak with you.

For more information or interview requests, you can call us at 02-419 4900 or contact us via email at

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